How Do I Place An Order?
Don't see what you are looking for? Have an idea for a special piece? See a piece in our Shop but would love it in another colour or size? Contact Catherine to discuss your custom order! Click here
Do you require a certain necklace or bracelet length? Please contact us before placing your order so that we can accommodate you. Click here
All of the metal we use in our pieces are 100% Hypo Allergenic and Nickle Free. This includes chains, clasps and earwire.
Functional pieces are food safe. Oven and dishwashers are not recommended. Hand Wash only.
Interested in having The Cat's Glass in your gallery/store on consignment or at wholesale? We would love to discuss the opportunity! Contact us by clicking here
Secure Ordering & Payment Options
We accept payment via our secure online shopping cart. To use Visa or MasterCard, select the primary credit card option. To use your PayPal account, select the PayPal option. We also accept E-transfers, select the appropriate option when checking out.
For Pickup or Delivery orders, we do accept Cash.
Most orders ship within 1-2 business days. Custom orders are 1-2 business days once piece is completed, dependent on piece is usually 1-2 weeks.
All orders will be shipped Canada Post, unless otherwise requested. Orders are to be paid in full before piece will be shipped. Additional insurance available upon request. Additional costs may apply.
Returns & Refunds
We want you to be completely satisfied with your purchase of any of The Cat's Glass pieces. If for any reason you are not totally satisfied with your order, please contact us within 7 days of receiving the piece. We can be contacted via email or by phone (613) 805-4188.
Custom Designed pieces may not be returned.